In an era when organizations are being reshaped so profoundly by technology, what colleagues and customers remain hungry for, and what we are at risk of losing, is a deeper and more authentic sense of humanity. This is a problem for Silicon Valley executives, who have to reckon with the “techlash” that is sweeping business culture. It’s a problem for investors, who have to figure out the limits of automation, artificial intelligence, and other risky bets on substituting computers for people

Read the Full Article