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Latest HBR Post

April 14th, 2021

Fast Company: How one humble Main Street retailer beat COVID-19—and Amazon

A crisis, the old bromide goes, is a terrible thing to waste. One way not to waste the brutal crisis we’ve experienced over the past year is to learn from organizations that have thrived while their peers have struggled. What did they see that others didn’t see? What did they promise that other couldn’t promise? […]