Alan M. Webber and I created Fast Company because—well, because we had an awful lot of things to say and a magazine gives you a big platform to speak your mind. More...
Bill has written for several newspapers and magazines, including the Guardian UK, The New York Times, and currently writes for Harvard Business Review. Read Bill’s HBR Articles...
Bill Taylor has a passion for the ideas and practices that are reshaping how organizations compete. His talks inspire individuals who change the game at their companies. More...
March 9th, 2018
The sad news of the passing of Roger Bannister, the first human being to run a four-minute mile, got me thinking about his legacy—not just as one of the great athletes of the past century, but as an innovator, a change agent, and an icon of success. As it turns out, when he broke through […]
February 22nd, 2018
I spend much of my time with senior executives from organizations in, shall we say, not the most glamorous fields: community banks, electrical distributors, heartland manufacturers, and, perhaps least glamorous of all, insurance companies. These executives are rightly proud of what their organizations do, and they can get people like me excited about their plans […]
January 19th, 2018
A sound economy, a booming stock market, and huge business tax cuts, the story goes, have convinced CEOs of companies flush with cash to distribute some of it to frontline employees. That story is fine as far as it goes — but does it go nearly far enough? With unemployment at record lows, yet inequality […]
December 18th, 2017
Alan Kay, the educator and computer designer, famously declared, “The best way to predict the future is to invent it.” But what does it take to invent the future in such a turbulent and uncertain world? How do successful organizations build on their history, even as they craft a new point of view about what […]
November 10th, 2017
I can’t tell you how many business leaders I meet, how many organizations I visit, that espouse the virtues of innovation and creativity. Yet so many of these same leaders and organizations live in fear of mistakes, missteps, and disappointments — which is why they have so little innovation and creativity. If you’re not prepared […]
June 19th, 2017
I heard the news today, oh boy — Amazon is buying Whole Foods Market in a deal worth nearly $14 billion. The combination of these iconic companies, both of which have come of age in the last two decades, raises obvious questions. Does the transaction reflect how hard it’s been for Whole Foods to keep […]
June 1st, 2017
There aren’t many leaders who would disagree with the idea that a healthy, productive culture is a defining element of business success. Yet I’ve seen so many companies with lofty-sounding “mission statements” and “core values” that have the most toxic workplaces imaginable. I’ve met so many leaders who are brilliant when it comes to product […]
April 28th, 2017
I’m as horrified as everyone else watching that video of a United Airlines passenger being forcibly dragged from his seat, knocked down and bloodied, to make room for a crew member. I’m also stunned, as someone who studies strategy, culture, and customer service, at what an epic failure this whole episode was, and continues to […]
April 28th, 2017
Here’s the good news: The big airlines are revising their rules for booking and boarding flights — rules that led to one of the great business fiascos in recent history, United Express Flight 3411. Here’s the bad news: If the long-term lesson that leaders of the airline business (or any other business) take away from […]