Bill Taylor Resources

Tools and ideas to help you and your organization grow and change

Quizzes and Diagnostics

When Bad Service Is Good Business

Take the Quiz

Do You Feel the LUV?

Take the Quiz

Companies Can’t Be Great Unless They’ve Almost Failed

Take the Quiz

Manifestos and Essays

When Bad Service Is Good Business

Read It Here

Do You Feel the LUV?

Read It Here

Companies Can’t Be Great Unless They’ve Almost Failed

Read It Here

Why Steve Jobs Matters to You

Read It Here

Case Studies and Excerpts

When Bad Service Is Good Business

Read It Here

Do You Feel the LUV?

Read It Here

Companies Can’t Be Great Unless They’ve Almost Failed

Read It Here

Video and Audio

“Are You Learning as Fast as the World Is Changing?”

View It Here

Eli Manning, Leadership Giant

View It Here

I’m Going Public!

View It Here

It’s Not What You Sell, It’s What You Believe

View It Here

Your Company’s “Obituary” Can Shape Its Future

View It Here

Please, Can We All Just Stop “Innovating”?

View It Here

Practically Radical, Now in Paperback!

View It Here

When Bad Service Is Good Business

View It Here