Bill Taylor Resources

Tools and ideas to help you and your organization grow and change

Quizzes and Diagnostics

When Bad Service Is Good Business

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Do You Feel the LUV?

Take the Quiz

Companies Can’t Be Great Unless They’ve Almost Failed

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Manifestos and Essays

When Bad Service Is Good Business

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Do You Feel the LUV?

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Companies Can’t Be Great Unless They’ve Almost Failed

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Why Steve Jobs Matters to You

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Case Studies and Excerpts

When Bad Service Is Good Business

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Do You Feel the LUV?

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Companies Can’t Be Great Unless They’ve Almost Failed

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Video and Audio

Viva Las Vegas!

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Spread the Word (of Mouth)

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In Praise of “Calculated Boldness”

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Free Passes to Upcoming Webinar

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CNN This Weekend

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Talkin’ with “Billy the Brain”

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Please Discuss….

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CNN Gets “Practically Radical”

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