Bill Taylor Resources

Tools and ideas to help you and your organization grow and change

Quizzes and Diagnostics

When Bad Service Is Good Business

Money and the Meaning of Life

A Huge Day Early in the New Year!

Manifestos and Essays

When Bad Service Is Good Business

Money and the Meaning of Life

A Huge Day Early in the New Year!

HBR: To See the Future of Competition, Look at Netflix

Case Studies and Excerpts

When Bad Service Is Good Business

Money and the Meaning of Life

A Huge Day Early in the New Year!

Video and Audio

HBR: Your Competitors Aren’t Always Who You Think They Are

CEOs, Step into the Front Lines or Risk Losing Touch

On Valentine’s Day, an Ode to Leadership and Love

To Win Big, It Helps To Be a Little “Nuts”

Simple Ways to Change How We Change

How to Turn Anything from Adequate to Amazing

Money and the Meaning of Life

The Impact of Fraud on Businesses and Consumers