Bill Taylor Resources

Tools and ideas to help you and your organization grow and change

Quizzes and Diagnostics

“What Customers Crave Is a Sense of Humanity”

On Valentine’s Day, an Ode to Leadership and Love

HBR: Great Leaders Understand Why Small Gestures Matter

Manifestos and Essays

“What Customers Crave Is a Sense of Humanity”

On Valentine’s Day, an Ode to Leadership and Love

HBR: Great Leaders Understand Why Small Gestures Matter

Why You Should Read Your Memo Out Loud

Case Studies and Excerpts

“What Customers Crave Is a Sense of Humanity”

On Valentine’s Day, an Ode to Leadership and Love

HBR: Great Leaders Understand Why Small Gestures Matter

Video and Audio

The Great “Great People” Debate

Why Steve Jobs Matters to You

How to Lead After a Legend

Slickest Plane Ever?

Don’t Let What You Know Limit What You Imagine

Just Because You Can Doesn’t Mean You Should

Average Is Over. What’s Your Extra?

I’d Like to Thank the Academy…